Enhance your customer service, using trigger patterns
Customer service should be an all-encompassing part of your business – a better way to service customers.
| Session | Session name |
|---|---|
| 27 | Enhance your customer service, using trigger patterns |
Understanding why people react in certain ways to certain situations will enhance your customer service.
We all have automatic ‘trigger patterns’ in our brain – in other words, how and why we agree to things. There are six major trigger patterns that happen outside of the conscious awareness – and we can use our knowledge of these to provide a better service. Find out how.
Download free recruitment training in MP3 format, developed specifically for recruitment professionals, from Futura – the Northwest’s Rec2Rec specialists.