Interview skills – effective questioning

Questioning techniques are some of the most basic sales and communication skills. If you know the basics, this will refresh your knowledge – if you don’t, this will make a real difference to how you work.

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Session	Session name
16	Interview skills – effective questioning

Questioning includes both open and closed questions. Open questions require an answer of more than one word. Closed questions require an answer of just one word. When to best use open or closed questions? We tell you how.

We also look at leading questions and questions to avoid, helping you to focus on the candidate and get the information you need.

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Interview skills – effective questioning

Questioning techniques are some of the most basic sales and communication skills. If you know the basics, this will refresh your knowledge – if you don’t, this will make a real difference to how you work.